Maintenance and patches

Plexivo applies security fixes and updates in a weekly window you choose, tells you in advance, and lets you postpone or apply early.

Plexivo keeps your databases patched. Updates are applied in a weekly maintenance window you choose, after an email telling you what will change and when. The same window and controls apply to Plexivo Postgres, Plexivo MySQL and Plexivo Cache.

Choose your window#

On the resource’s Maintenance tab, under Maintenance window, set the Day, the time it Starts in your organisation’s time zone, and its Length: 1, 2, 3, 4, 6 or 8 hours. Choose Save window.

Until you choose, the window is Monday at 02:30 India Standard Time, for 3 hours.

Notice and postponing#

Each update is announced by email to every owner and admin, with every affected resource in one message, and a reminder 24 hours before. These announcements are always sent: they cannot be switched off in your notification settings. By default:

UpdateNoticeCan be postponed for
Update14 daysUp to 28 days
Security update7 daysUp to 14 days
Critical security fix1 dayCannot be postponed

The Scheduled list shows what is coming. Postpone a week moves an update by a week, within those limits. Apply now applies it straight away. History lists what was done.

What happens during an update#

  • Updates are applied to replicas first.
  • A database with a standby switches over to an updated copy in seconds instead of stopping.
  • A database without a standby restarts once, for about a minute.
  • An update that is not healthy within 45 minutes, by default, is rolled back automatically.
  • Continuous backups keep running throughout.

A Plexivo Cache restarts once during an update and is unavailable while it does.

Updates include security fixes and bug-fix releases of the engine, and new connection limits when Plexivo changes them, because a new limit needs a restart. Moving to a new major PostgreSQL version is never automatic: see Versions and upgrades.

For businesses Maintenance announced at least 5 days ahead, by an email that reached every owner and admin, is not counted against the availability commitment for the minutes inside its window, within the monthly limit set out in the Service Level Agreement. Maintenance with less notice counts in full.

Next steps#

Updated 27 October 2026