Shipping & Delivery Policy

Delivered online.

Plexivo is a cloud service. Nothing is shipped.

What you receive

  • Plexivo provides cloud services: applications, databases, caches, Kubernetes and storage that run on our platform. There are no physical goods and no shipping charges.

When it is delivered

  • Your account is ready as soon as you verify your email address.
  • Money you add appears in your wallet once the payment is confirmed.
  • A resource is created when you approve it in the console, and the console shows its progress until it is running.

Invoices

  • Invoices and receipts are available in the console under Billing and are sent to your account's email address.

Questions

  • If something you paid for did not reach your account, open a support request in the console or write to support@plexivo.io.